Back to Home
ARCHIVE • VERIFIED EVIDENCE

Case Studies & Systems

Detailed engineering and instructional write-ups documenting real organizational friction, applied cognitive architecture, tooling, and measurable business outcomes.

learning experience2024 • Lead Instructional Designer & Simulation Developer

Subway Sweet Onion Chicken Teriyaki Simulator

Interactive fast-food kitchen rush simulator featuring real-time sandwich assembly, recipe timers, and customer satisfaction scoring.

HTML5 / CSS3Vanilla JavaScriptGamification TimersInteractive AudioBilingual / RTL Engine
Measured Outcomes:
-45%Assembly Errors
2 DaysRamp-up Speed
4.9 / 5Engagement Score
learning experience2024 • LXD Scenario Architect & Front-End Developer

WhatsApp Workplace Communication & Crisis Trainer

Branching smartphone chat simulation testing professional tone, diplomacy, and boundary management in high-stakes workplace conversations.

Branching Conversation EngineTailwind CSSJavaScriptMobile UI EmulationTone Diagnostic Meter
Measured Outcomes:
9.2 / 10Tone Accuracy
-38%Escalations Avoided
97.4%Completion Rate
learning technology2024 • Gamification Architect & Full-Stack Developer

Mobile Insurance Mastery Academy

Gamified corporate learning app turning dry insurance underwriting policies into an addictive mobile RPG with XP, coins, and level-ups.

Gamification EngineTailwind CSSJavaScriptMicrolearning ArchitectureSound FX & Animations
Measured Outcomes:
4.2xDaily Active Retention
91.5%Policy Pass Rate
99.1%Module Completion
systems automation2017-2019 (Pre-AI Innovation) • Knowledge Systems Architect & Lead Designer

Knowledge Base & SOP Transformation Console

Interactive Before/After console proving how 300+ fragmented operational manuals were transformed into an instant, searchable knowledge hub back in 2017-2019 without any GenAI.

Information ArchitectureWordPress / Headless Knowledge HubJavaScript Search EngineSOP Modularization
Measured Outcomes:
3 secTime to Answer
-40%Supervisor Inquiries
Zero RsMonthly Cost
300+SOPs Standardized