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umair. LXD v9.0
Learning Experience Studio
L&D OPERATIONS & TECH

Lahore, PK | Active Session

UMAIR ISMAIL

Learning Architect

★ LXD LEAD

Evidence-Based Learning

SHORTCUT

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Mastering
Learning Architecture

9+ Years of evidence-based instructional design, multimedia learning assets, and cross-functional operations leadership.

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TECH SPECS

L&D COGNITIVE

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JUNE 2026
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ÂĐ 2026 Umair Ismail.LXD.

LinkedIn Profile | Email: umair.ismail22@gmail.com | -

Umair Ismail

Learning Experience Designer & L&D Operations Specialist

Email: umair.ismail22@gmail.com Phone: +92331-8434147 LinkedIn: linkedin.com/in/umair-ismail-lxd Lahore, Pakistan

Professional Summary

Results-driven Learning Experience Designer with 9 years of experience designing and developing evidence-based training materials, digital learning assets, and learner-centered documentation. Proven track record partnering with cross-functional engineering, product, and operations teams to translate complex frameworks into high-engagement digital learning experiences. Adept at managing LMS environments, designing rapid interactive assets, and implementing standard pedagogical frameworks across distributed teams to drive measurable user adoption and performance outcomes.

Core Competencies

  • Learner-Centered Course Design
  • Storyboarding & Interactive Assets
  • Process Mapping & SOPs
  • Training Needs Analysis (TNA)

Platforms & Authoring

  • Articulate Storyline, Rise 360
  • LMS Administration & Ecosystems
  • Python, JavaScript
  • Central Knowledge Management

Professional Experience

ASSISTANT MANAGER - LEARNING EXPERIENCE DESIGN (LXD) Mar 2026 – Present

Global Study Options

  • Transform complex international vocational frameworks into highly structured user guides.
  • Partner with stakeholders to translate operational changes into learning resources, boosting delivery.
L&D OPERATIONS & CONTENT LEAD Oct 2023 – Feb 2026

People Perfect

  • Functioned as primary resource for digital system adoption and LMS operations for 500+ users.
  • Standardized training control protocols, producing a 25% improvement in platform user adoption.
E-LEARNING ASSOCIATE May 2022 – Sept 2023

Zameen.com

  • Designed internal system tutorials representing database and CRM workflows into interactive instructional guides.
PROCESS & TRAINING LEADERSHIP Jul 2017 – Apr 2022

PTCL

  • Configured conversational flows for AI support chatbot, reducing support load and saving 6 Million PKR.
  • Maintained centralized curriculum and knowledge assets for 2,000+ support agents.